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Shipping & Returns

Reliable Delivery

We use a trusted courier service for delivering our products across Australia. Typically, delivery to metropolitan areas takes 5 to 7 business days, while regional areas may experience slightly longer transit times. To ensure the security of your delivery, it is essential that the product is either signed for upon receipt or has an "authority to leave". Whilst we aim to extend our delivery coverage as much as possible, there may be remote areas outside our service range. If you are not sure, please reach out to us before making a purchase.

In cases where you are unable to receive the delivery, a calling card will be left for your convenience, indicating the nearest depot for item pickup. If this option isn't suitable, a re-delivery fee will be applicable. It's important to note that our products cannot be dispatched to P.O. Boxes.

If you have any inquiries or special requests concerning the delivery process, feel free to get in touch with our customer service team.

Our returns and refunds policy

Please refer to Peggs warranty policy Please click here to view it.

We offer a 30-day money-back guarantee for all our products. If you are dissatisfied with your purchase, please return the item within 30 days from the purchase date, and we will promptly reimburse the cost of the product.

It is important to note that we will only accept returns if the product remains undamaged, in its original packaging, and is sent back within the specified 30-day window. Our accessories can be returned by arranging your own postage, however, for Handy Lines®, Peggs will coordinate the return and deduct the freight charge from your refund.

The responsibility lies with you to cover the costs associated with the safe return of the product to our facility. We will refund delivery charges only in cases where the return is a result of our error, a manufacturing fault, or damage occurring during transit.

To return a product, send it to:

22 Conmurra Ave
South Australia 5039