Warranty Policy

Effective from November 1st, 2021, Peggs offers a 10-year Manufacturer's Warranty on all Handy Line products purchased, starting from the date of purchase. Handy Line products purchased before November 1st, 2021, are covered by a 2-year Manufacturer's Warranty and are not eligible for the 10-year Manufacturer's Warranty offer.

This Manufacturer's Warranty is given by Peggs ABN 75635636716 of PO Box 33, Melrose Park SA 5039 and:

1. Entitles the owner with proof of original purchase to replacement of a Peggs Handy Line® or parts for a period of 10 years excluding the Polycord which will carry a 2-year Manufacturer's Warranty. Peggs will during normal business hours repair or replace any parts which in the opinion of the manufacturer is defective due to faulty materials or workmanship. Provided the Handy Line® has been used for the purpose in which it was designed namely a portable indoor/outdoor clothesline and operated in accordance with the manufacturer’s instructions. If a Peggs Handy Line® has been used for commercial purposes, or the Handy Line® has been sold through an international resellers, the Manufacturer's Warranty period is 2 years and 1 year on the Polycord.
2. Entitles the owner with proof of original purchase to replacement of Peggs accessories for a period of 2 years. Peggs will during normal business hours repair or replace any parts which in the opinion of the manufacturer is defective due to faulty materials or workmanship. Provide the accessory has been used for the purpose in which it was designed and operated in accordance with the manufacturer’s instructions. If a Peggs accessory has been used for commercial purposes, or the product has been sold through an international resellers, the Manufacturer's Warranty is for 1 year. Peggs accessories are listed as follows: - Premium Pegs, Storage Hooks, Peg bag, Deluxe SmallsMate, Deluxe Basket Holder, Laundry Basket, and replacement Polycord.
   
3. This Manufacturer's Warranty does not apply to any Peggs products which has been: -
   1. subject to misuse, neglect, accident, or alteration by any person
   2. damaged or destroyed by fire, flood, Act of God or other inevitable accident
   3. hired to any person or persons
   4. used with anything other than Peggs genuine spare parts.
4. Your proof of the date of purchase must be produced before free service is provided.
5. Nothing contained in this Manufacturer's Warranty is intended to purport, to restrict modify or exclude the operation of any of the provisions contained in the Competition and Consumer Act 2010 or any similar or substituted enactment.